TERMS AND CONDITIONS OF PURCHASE

Bon Cami outdoor S.L. located in Pto Pollença, 07470 - MALLORCA, at the street Rotjer de Flor 36 with VAT-NR: B57463655, TEL/FAX: 971 86 72 80 sells its products at www.boncami.com.

The user will accept all the conditions here shown on buying at this URL.


PRICES
All prices listed for our products include  taxes. For all member countries of the EU, VAT is included. Orders sent to addresses anywhere else in the world are not subject to VAT, but they may be subject to local taxes and customs charges.

PAYMENT OPTIONS
1.- Pay-pal
2.- Credit & Debit Cards: we accept Visa and MasterCard.
3.- Bank transfer. This option is fast and secure. Your order will be processed once we have received the banker´s order. For bank details contact us at www.boncami.com or at (0034) 971 86 72 80 or send us an e-mail at info@boncami.com informing us of the transfer and we will verify this. The commissions charged by the bank must be paid by the customer. Please note that currently we are only able to accept bank transfers denominated in Euros.

DELIVERY INFORMATION & COSTS
1.- Spain
A) Mainland and Balearic Islands
Orders of € 95 or more will be sent postage paid. If the order is less than € 95, it will be sent as well, but there will be a delivery charge of € 6 . All items will be dispatched within 48-72 hours if the merchandise is in stock and we have received confirmation before 1pm CET (Central European Time ). If the item is not in stock, www.boncami.com will contact the customer to inform him of the dispatch time for the requested merchandise, at which point the customer can accept the new dispatch time, cancel the order or ask for a refund.

B) Canary Islands
Orders of € 200 or more will be sent postage paid. If the order is less than € 200, it will be sent, but there will be a delivery charge of € 20. Delivery time will take from 48 to 72 hours if the merchandise is in stock and we have received confirmation before 1pm CET (Central European Time). If the item is not in stock, www.boncami.com will contact the customer to inform him of the dispatch time for the requested merchandise, at which point the customer can accept the new dispatch time, cancel the order or ask for a refund.

2.- Countries in the EU
Orders of € 200 or more will be sent postage paid. If the order is less than € 200, it will be sent as well, but there will be a delivery charge of € 20. Delivery time will take from 48 to 72 hours, depending on the destination. This delivery time is valid if the requested merchandise is in stock and we have received confirmation before 1pm CET (Central European Time). If the item is not in stock, www.boncami.com will contact the customer to inform him of the dispatch time for the requested merchandise, at which point the customer can accept the new dispatch time, cancel the order or ask for a refund.

3.- Other Countries
Orders will be sent and the customer will always be charged for postage. The delivery time will depend on the country selected as delivery destination:
These delivery times are valid if the requested merchandise is in stock and we have received confirmation before 1pm CET (Central European Time). If the item is not in stock, www.boncami.com will contact the customer to inform him of the dispatch time for the requested merchandise, at which point the customer can accept the new dispatch time, cancel the order or ask for a refund.

WARRANTIES
All of our items are covered by manufacturers´ warranties. Any damage incurred as a result of improper usage or normal wear and tear is not covered by the warranties. You have 7 days to check if the purchase you have made meets your expectations and if it is in perfect condition. If you wish to return a product to www.boncami.com, the original packaging must be included, all seals unbroken, and shrink-wrap intact.. Do not remove tags from a product until you have checked that it is in perfect condition and meets your expectations. Under no circumstances will a used product be exchanged or a refund granted. If any one of the conditions listed is not met, a refund will not be paid by www.boncami.com and the merchandise will be returned at the customer´s expense. Should your return be due to our error or faulty merchandise, you will be refunded the delivery costs. Please include a note explaining why you are returning the merchandise as well as your name and address, so we can contact you.

LIMITATION OF LIABILITY
Mountain sports, rock climbing and work on building façades both involve great risks and considerable danger for your health and physical well being, and can entail serious injuries.
It is the customer´s responsibility to be qualified physically and technically for the use of all products purchased at www.boncami.com. In no event will www.boncami.com be liable for any damage or harm caused by the use of sold products, even if the merchandise was correctly used.

LEGISLATION AND JURISDICTION
Sales shall be governed by and construed under the laws of Spain, without giving effect to conflicts of law rules.
The sales contract is presumed to have been agreed upon in Balearic Islands, Spain.

 

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